FAQ
When will my order ship?
All orders will ship within 5-7 business days.
Do you offer local delivery?
Yes! We offer local delivery in Los Angeles and surrounding cities.
Do you offer same-day delivery?
Unfortunately, we do not offer same-day delivery at this time. Please email us at hello@eatdrinkgift.com if you need your order to arrive on a certain day.
Can I add a gift message with my order?
Yes! Please follow these steps to include a gift message with your order.
- Select Item
- Add to Cart
- View Cart
- Enter your gift message into the "order special instructions" box
Can I return my order?
While we cannot accept returns on our perishable or personalized items, we’re here to make things right if there’s an issue. Contact us, and we’ll evaluate the situation together.
What if I'm not satisfied with my order?
Your happiness is our mission! If you’re not thrilled with your purchase, let us know within 7 days of receiving your items. We’ll work with you to find a solution that meets your needs. Remember, every purchase comes with our 100% Happiness Guarantee!
Substitution Policy
We try our best to update our basket images to closely reflect what will be included. However, some items may no longer be available when an order is placed. We may need to make substitutions of equal or greater value. Please email us if you have any questions about our substitution policy.
Do you offer personalized gift baskets?
Absolutely! Personalization is at the heart of what we do. Whether you want to customize a basket for a special occasion or include unique items that reflect the recipient’s tastes, we’re ready to help you create a one-of-a-kind gift that will leave a lasting impression!